refund policy

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It is the sole responsibility of those who sign up for a trial to cancel the service within the trial period if they are not satisfied with the service, have not used the service within the trial period, or do not intend to use the service beyond the trial.

It is the sole responsibility of those who sign up for a Cheenti subscription to cancel the service, ahead of their billing date, if they do not intend to use the service during a subscription period. Refunds will not be granted due to inactivity by a Cheenti client, or if a Cheenti client has forgotten to cancel their subscription prior to their billing date.
Once a subscription payment has been processed, the service will be delivered until the final date of the subscription period.

All refund requests are reviewed, approved and processed at the sole discretion of Cheenti and are subject to a 5% administrative fee. If a refund request is approved, the refund will be issued for the equivalent of one monthly payment to the original payment method within 3-4 business days. Refund requests will not be approved for more than one monthly payment.
To initiate a refund request please send an email to sales@cheenti.com outlining the grounds on which you are submitting your refund request.

$749.00 / month with a 7-day free trial

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** Illustration, Brochures and Video editing may take upto 72 hours for first draft depending upon the complexity.

$399.00 / month with a 7-day free trial

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** Brochures may take upto 72 hours for first draft depending upon the complexity.

$199.00 / month with a 7-day free trial

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$99.00 / month with a 7-day free trial

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How does the trial work?

You sign up, you try us out for 7 days, and you cancel if you decide it’s not the right fit. You are not billed during the trial period. You get billed only after day 7 and you don’t have to sign any contracts to continue with Cheenti. Our service is delivered month-to-month for a flat monthly rate.

So why do we collect payment details when you sign up? To ensure we are only onboarding clients who are seriously considering our service.

The following requests are not fulfilled during trials:

  • Resizing of trial designs
  • Logo designs
  • Brand Mascot or Brand Character designs
  • Landing Page designs
  • Presentation designs

The following requests are limited during trials:

Illustration requests are limited during trials: During your trial, you may request one simple illustration.
Complex illustrations are not included during the trial.

Multipage design requests are limited during trials: During your trial, if you wish to request a multi page design such as an ebook, we will complete 2-3 pages, depending on the amount of content, as one design request.

Have any questions about the trial terms? Reach out to us on our email.

Be sure to make your trial request(s) as soon as possible so that we can ask for clarification and then work on it, and any revisions you’ll require, as quickly as possible. This way you’ll get a good sense of what working with your Cheenti Team is like. And you’ll be able to make a confident decision within your 7 day trial about whether you’d like a full subscription.